Interior design and picking paint colors usually top the list as the most fun parts of a painting project. The magic is in seeing the finished product, not planning your payments. But getting payment information right is important both for you and for Flying Colors Painting. So, we would like to take some time to review our invoicing and payment process to make it as smooth as possible for you.
After discussing your project at the job site, our estimator will provide a document called an estimate that will provide an estimated cost for your project and an approximate timeline for completion. We will schedule your project after you sign the estimate.
The final project cost will be the same as your estimate if the project proceeds without any changes. Final costs may vary if you decide to make changes during the course of the project. The price may also increase to reflect unexpected repairs or other unforeseen scenarios that arise.
Any additional costs will be noted on your final invoice under “Time & Materials”, or “T&M”. T&M hours are added based on an agreed-upon hourly rate, plus the cost of materials used. These additions are always discussed with you ahead of time and will continue to be confirmed with you by the painter throughout your project.
If there is a significant change of scope from what was observed at the time of the estimate (i.e. there is extensive necessary siding repair realized partway into the project), we reserve the right to revise the initial estimate. As always, we will fully disclose all changes to you in advance.
No, we do not require a down payment.
We use a website called QuickBooks to generate our invoices, as well as collect and record payments. You will receive your invoice via email, or United States Postal Service if requested.
On the invoice, you will see the agreed-upon amount from the original signed estimate, and tax depending on your location.
Your invoice will include any additional Time & Materials required beyond the original estimate. It will also include the breakdown of the work hours, the hourly rate, and a brief description of the work performed. Below that, you will see the charge for additional materials used, which usually equals around 15% of the T&M rate (though this varies by project).
The best tip is to call us if you have any questions or concerns!
You can pay online through the emailed invoice using a debit or credit card. You can also call the office to provide your debit or credit card number over the phone or mail us a check. Please give us a call if you have questions about making a cash payment.
Unfortunately, at this time we don’t have systems in place to process payment plans.
Payment is due upon receipt of the invoice if there are no outstanding issues with the paint job. Any paint issues should be addressed during the final walk-through with the painter. Once all problems are resolved, please make your payment immediately.
Our goal at Flying Colors is to make your next painting project enjoyable from start to finish. We hope that this gives you a better grasp of how our payment process works. As always, if you have any questions about our invoicing and payment process or anything else, please feel free to give us a call; we’d love to help!